The website works on a very fair rule system. Be a grown up
- It is your responsibility to handle all communications.
- It is your responsibility to handle all finances, including deposits, paymens or refunds.
- It is your responsibility to handle all safety aspects. If you borrow a ladder and fall off it, that's your fault. If the ladder is broken and it collapses making you fall off it, that's your fault for not checking it properly. If the ladder's broken in such a way that you can't tell it's broken, and you fall off it, that's nobody's fault so have a grown up conversation with the owner when you get out of A&E.
We will not be responsible for anything that goes wrong (although if somoene is deliberately being horrible we'll consider banning them from the site!)